Privacy Policy

1 Information We Collect

We collect only the information necessary to provide and improve our services, including:

• Account information: name, email address, phone number, and company information.
• Operational data: invoices, payments, journal entries, and related business records.
• Usage data: login records, IP address, device type, and browser information.
• Support data: messages, files, and attachments you send to our support team.

2 How We Use Your Data

We use your data to:

• Operate, maintain, and improve Quantum ERP services.
• Personalize the user experience and support multiple languages.
• Send account, billing, security, and service-related notifications.
• Analyze system performance and protect the platform against fraud or misuse.

3 Legal Basis for Processing

We process your data based on our contractual relationship with you, our legitimate interests in operating and improving the service, and legal obligations where applicable.

4 Data Retention

We retain your data for as long as your account is active or as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements.

5 Data Sharing and Transfers

We do not sell or rent your data. We may share information with trusted service providers, such as hosting, payment, communication, and technical infrastructure providers, under strict confidentiality and security agreements.

6 Security Measures

We use modern security technologies and practices to protect your data, including TLS encryption, access control, secure hosting environments, and periodic security reviews.

7 Your Rights

Depending on applicable laws, you may have the right to access, correct, delete, or restrict the processing of your personal data. To exercise these rights, contact us at:

admin@goodbyte.sa

8 Cookies and Similar Technologies

We use cookies and similar technologies to improve your experience, analyze usage, and maintain secure sessions. You can disable cookies in your browser settings, but some features may not work properly.

9 Updates to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through email, system notifications, or by publishing the updated version on our website.